Privacy Policy

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our services to you:

• Personal Data: While using our site or booking a session, we may ask you to provide us with certain personally identifiable information, including your Name, Email address, Phone number, and Country.
• Booking & Logistics Data: Information related to your kitesurfing skill level, arrival dates, and accommodation preferences in Kalpitiya.
• Log Files: Kiters Heaven follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages.

2. How We Use Your Information

We use the collected data in various ways, including to:

• Provide, operate, and maintain our website and booking system.
• Improve, personalize, and expand our website user experience.
• Understand and analyze how you use our website.
• Process your bookings, lessons, and restaurant inquiries efficiently.
• Communicate with you, either directly or through one of our partners, to provide you with updates and other information relating to your trip or lessons.

3. Cookies and Web Beacons

Like any other website, Kiters Heaven uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

4. Data Security

The security of your data is important to us. We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

5. Third-Party Links & Services

Our website contains links to other platforms, such as Google Maps (for Kiters Heaven Restaurant and Nilus Kitchen). If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites.

6. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms and conditions.